Last week we talked about opportunities lost. I shared several stories of clients who told me of their decisions to discontinue doing business with certain people or companies simply because …

All of us who own businesses or whose jobs require us to acquire clients know how difficult it can be to find a new customer. The task can, at times, …

I have always believed in the importance of setting goals. A well-defined and thoughtfully constructed goal becomes a blueprint which, if faithfully adhered to, can culminate in the realization of …