How to Deal With Difficult People at Work
Every office has one. At least one. Some have many. You know what I mean? Difficult people.
Difficult people are not going anywhere. Which means you need to find a way to coexist and, preferably, prosper. But how?He/she/they lack any redeemable feature that you can latch onto, and cultivate in a way that will lead to terms of engagement you can at least live with.
Sure you might daydream they quit or get fired, but until that happens (if ever) you’re stuck with them. You may as well look for a solution to make working with difficult people less of a nightmare and more of an acceptable – perhaps even comfortable – working relationship.First step is to recognize the situation. It has a name: it is called conflict. When we are in conflict we always, and only, have three choices available to us and it is useful to evaluate them, and select the one most likely to provide us with the solution we desire.
The Three Options to Deal With Difficult People
Don’t Reward Difficult People
I also a firm believer that there are no circumstances in which we should ever reward bad behavior. Most often, the solution lies in the options offered by Option Two.
There is no one size that fits all and no one approach that will work each time, but if we are willing to experiment with different solutions, we will eventually find the one that works the best. Most often, in dealing with these workplace conflicts, seeking solutions from a third-party does not bring about a mutually acceptable resolution.
Consider this, in the workplace you are expected to develop the capabilities to work with a variety of personalities, some of which you like, many of whom you don’t. The mark of a professional is to be able to work as effectively with someone you don’t like as someone you do.
As Abraham Lincoln famously said, “I don’t like that man. I must get to know him better.”Sometimes that’s all it takes for a beautiful friendship to get its start.
Till we read again.