If you Want to Succeed, You Must Have This
Several years ago, I had the good fortune to be invited to join an informal group of people in my industry who meet casually through … Read More
If You Want to Increase Your Sales, Stop Doing This
They – you know, them, the experts – tell us that we all have a favorite topic, one we would rather talk about than anything … Read More
Courtesy is Accessible to Us All
Last week we talked about opportunities lost. I shared several stories of clients who told me of their decisions to discontinue doing business with certain … Read More
An Easy Way To Lose A Customer
All of us who own businesses or whose jobs require us to acquire clients know how difficult it can be to find a new customer. … Read More