“Rock Bottom” is a Myth
Over the past few weeks, I have engaged in several conversations with new clients that all seem to point to the same circumstance. To be honest, I was concerned about …
Rael’s Blog
The customer is always right, but only if they insist.
There is a deep-seated myth about customer service: it is not measured by how we are treated when things are going well, it is measured solely by how we are …
Time to unite.
Tuesday, April 16, 2009 was a very big day here in Alberta. We went to the polls, we voted, and we elected a new government with a strong mandate to …
800 and Counting
Way back, way, way back on July 17, 2010, I began my blog this way. Today is my 50th. My 50th blog. I learned an interesting lesson over the next …
Choose Your Focus
I have never considered myself to have any form of psychic ability and my track record in predicting the future is, at best, dismal. They say, with practice, we will …
Who has time to be sick?
I have often spoken of the remarkably inspirational power of repeated success. By this I mean the inspiration that pushes us forward not because we are necessarily driven to succeed …
This is Your Most Precious Commodity
What is the most precious commodity in your life? Ask 10 people this question and I guarantee you will get 10 different answers ranging from money, health, family and career …
Choose Your Wolf Carefully
Many years ago, I was told a legendary tale of great wisdom that originated more than two centuries ago and has passed through the generations. The power of the story …
The Choice Is Yours
Have you ever felt so defeated you just wanted to give up and run away? Have you ever felt so exhausted you had nothing left to give? Have you ever …
Is the Solution LESS Sleep?
You’re busy. You’re being pulled in every direction. You’re constantly wrestling with what to do now vs what to put off until later. You add more items to your “To …