Dealing with Difficult People

August 17, 2018By Rael Kalleycommunication, Corporate Coaching, culture

Dealing with Difficult People Every office has one. At least one. Some have many. You know what I mean? Difficult people.Difficult people are not going anywhere. Which means you need to find a way to coexist and, preferably, prosper.But how?He/she/they lack any redeemable feature that you can latch onto, and cultivate in a way that … Read More

What Makes a Good Apology?

August 3, 2018By Rael Kalleycommunication

What Makes a Good Apology? “Love means never having to say you’re sorry.” That line, made famous in the 1970’s movie Love Story, served ostensibly to teach us true love is blind to all faults and it is never necessary to apologize to those we love and who, in turn, love us. No apology necessary. … Read More

It’s Not About Blame

March 30, 2018By Rael Kalleycommunication, Corporate Coaching

It's Not About Blame I experienced a problem this week that served to underscore the problem with blame. My wife Gimalle and I live in a two-tower condominium complex and I have served as a member of the Board of Directors for the past 12 years. Gimalle, while not a member of the board, is … Read More

Look Past First Impressions

February 7, 2018By Rael Kalleycommunication, Corporate Coaching, culture

Look Past First Impressions You are interviewing a person for a senior management position within your company, and you’re keenly observant of the interviewee’s behaviour. After all, first impressions are key, right?  The candidate shows up for the interview 45 minutes late, offers no explanation for his tardiness, plonks himself down in a chair, puts … Read More

The Answer is Asking Good Questions

December 20, 2017By Rael Kalleycommunication, culture, Habits

The Answer is Asking Good Questions A commonly asked question parents ask their children is “Why do you ask so many questions?” And the response: What better way to get answers? From an early age we are taught that asking good questions is the best means of obtaining information, gaining clarity, learning, challenging assumptions or … Read More

Want to Be a Terrible Boss? Here’s How.

October 20, 2017By Rael Kalleycommunication, Corporate Coaching

Want to Be a Terrible Boss? Here's How. When someone wants to be a good boss, even if they’ve only had a terrible boss to learn from, I’m reminded of a favourite quote; “Only a fool learns from his own mistakes. The wise man learns from the mistakes of others.”                                                                                                           Otto von Bismarck This … Read More